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Products (26)

 

ShoreTel Communicator by ShoreTel

Whether simplifying day-to-day communications, streamlining the work of contact center agents and supervisors, or making it easier for mobile workers to stay in the loop, your ShoreTel Communicator call manager puts intuitive communication and collaboration tools at end users' fingertips.

ShoreTel Communicator delivers unified communications (UC) in an intuitive interface and is available in diverse environments such as Web browsers, Windows, Mac OS, Citrix, iPhones, BlackBerry, and Nokia mobile phones. With minimal training, users across job roles can master a full suite of versatile tools for managing real-time communications on their computer or mobile phone, moving seamlessly between voice, video, or IM as needed.

ShoreTel Communicator provides integrated advanced call management and quality desktop video in a highly customizable interface that is easy to set up. In addition to tight integration with Microsoft Outlook, it offers instant messaging (IM) functionality that gives users the power to contact people in remote locations, have sidebar conversations during calls, or to bring several people into a chat session.

Pre-built integration of enterprise and CRM applications (such as Salesforce), calendaring, and workflow, raises the bar on customer interaction by putting data where it's most needed. ShoreTel Communicator can also integrate with third-party information and applications via a rich set of application programming interfaces (APIs).

 

Hosted PBX by Intermedia

Enterprise-grade calling features and IT admin tools make your staff more effective

See how you’ll use our Hosted PBX service to improve communications and streamline phone system management.

Our Hosted PBX service cuts your costs and offers you a worry-free experience

Why choose a Hosted PBX service? Because it helps you preserve capital and slash operational costs. And because it offers the highest levels of reliability and complementary migration.

 

8x8 Virtual Office by 8x8

8x8 Virtual Office is a complete business phone system that delivers affordable, incredibly advanced business phone service over your Internet connection.

When's the last time you were excited about your business phone service? With 8x8 you will be. By leveraging the power of business VoIP technology, 8x8 Virtual Office gives you all the business phone service features you need to get your work done now—and takes it to a whole new level. And it's all delivered right over your Internet connection.

8x8 Virtual Office: Business Phone Service & Much More

  • Fortune 500 business features—Includes all the business phone service features that Fortune 500 companies have come to know and appreciate, including auto attendant, corporate directory, music-on-hold, conference bridge, and ring groups to name a few—included!
  • More calling features—Enjoy all the standard features you had with your old service, without paying extra for them: personalized voicemail, 3-way calling, caller ID, call waiting, transfers, call forwarding, chat and more. Plus, you get an online dashboard to easily manage your communications with call history, voicemail notification, calling from your PC, and more.
  • Freedom and mobility—Take your Virtual Office extension anywhere you like with our Virtual Office Mobile app for the Android, iPhone and iPad.
  • Get even more— Get Virtual Office phone service with online meetings, Internet faxing, and call recording with our unified communications bundle.
  • Satisfaction Guarantee—We stand behind our service 100% with our money back guarantee.

Virtual Office Benefits

  • Save money—Up to 50% lower monthly phone bills with unlimited local and long distance calling and up to 90% off the start up costs required of a traditional PBX solution. No need to buy or lease an expensive on-site PBX phone system either.
  • Complete phone service—Everything you need in a business phone system plus more.
  • Advanced calling features—All the important features you need and expect are included at no extra charge.
  • Great phones—Sleek, stylish IP phones loaded with premium features
  • Easy to use—Easy to set up and simple to use
  • Location independent—All workers use the same business phone system and features no matter where they are, so you sound like one office
  • Quality and reliability—Superior call quality and reliability; with 8x8 it just works better.
  • Everything you need—No need to chase down phones from one provider, local and long distance calling plans from another, and features from somewhere else. Get it all in one place.
 

Unified Communications & Collaboration by Avanade

Lower costs and improve control with deployment options that fit your needs.

Today’s unified communications and collaboration technologies provide enterprises with new ways to get work done. This includes the ability to deliver social and mobile collaboration across communities regardless of location or device so that co-workers, partners, vendors, and customers can share knowledge using email, voice, instant messaging or social communities.

Many IT teams are struggling to respond to this business expectation. The reality is that many enterprises desire to use the latest technologies, but lack the resources to make it happen on budget without disrupting the business – research shows only 23% of enterprises are using the latest collaboration and messaging applications and surprisingly 29% have access to the latest technologies but have not deployed it in a production environment. The deployment, integration and management of these technologies requires specialist skills and investment. Meeting compliance and security requirements adds to the complexity and expense.

Avanade delivers Unified Communications and Collaboration Managed Services that leverage cloud, on-premises or hybrid deployment architectures. This unique set of services combines Avanade’s expertise in Microsoft technologies with patented remote monitoring and management technology to create a set of Managed Services based on Microsoft Exchange, SharePoint and Lync that truly transform unified communication and collaboration to deliver the following benefits:

  • Improved availability, security and performance and reducing maintenance time and costs through an always-on 24x7 operations team 
  • Increased in agility and benefit from noticeable protections against Microsoft Exchange, SharePoint and Lync downtime with options to use your existing license investment
  • Achieve typical savings of between 15-20% over traditional outsourcing or hosting offerings, while also achieving high service levels
  • IT assistance and empowerment, helping them to do what they do best by filtering out distractions and reducing complexity through 100% transparency and visibility into daily operations and system performance
  • Enabling security/compliance policies (PCI, SOX, etc.)

 

 

UCaaS by CSC

UCaaS improves employee productivity and streamlines business processes.

What is UCaaS?

UCaaS serves as the underlying platform for the full range of our collaboration capabilities and services and offers clients flexibility as they grow. This comprehensive suite of managed ‘per seat’ services incorporates voice, multi-media, unified messaging, presence management, mobility, and automation services onto a single unified platform.

What is the Value of Unified Communications Solutions?

CSC’s UcaaS is a communications solution that accelerates your business processes and decision making by enabling immediate access to people, data and applications any-time, anywhere, on any device.

What Does it Do?

CSC provides UCaaS as a turnkey managed service globally through our Unified Communications service center. Leveraging our flexible service delivery model, CSC can accommodate customer premises-based, CSC-hosted, and hybrid deployments.  CSC will either manage customer owned equipment or provide all hardware and software as part of the service. Regardless of delivery model, unified communications solutions are provided as a per seat, per month fee and receive standard solution design and 24/7 support.

The capabilities of this offering include:

  • IP Telephony
  • Unified Messaging
  • Presence Server
  • Hard and Soft Phones
  • Mobile Extension
  • Single Number Reach
  • Remote Dial
  • Ad-Hoc Multi-media Conferencing via Cisco Meeting Place

Why Choose CSC?

A Gartner recognized market leader, CSC has extensive experience in implementing and integrating communication and collaboration solutions. As an end-to-end solution provider, CSC is in the unique position to seamlessly integrate a full range of communication capabilities into your existing IT infrastructure. Furthermore, as a vendor agnostic system integrator we guarantee that you will receive the technologies and applications that are most suited to your specific needs.

CSC will design, implement, and host a world class Unified Communications system that will effectively accelerate your business decision making ability and enhance your collaborative capabilities.

 

OfficeSuite® by Broadview Networks

Looking for a fast and easy way to increase flexibility, avoid disasters, improve customer satisfaction and dramatically lower costs? OfficeSuite®, the award-winning unified communications system hosted in the cloud, can help you do all that and more. Upgrade your entire organization to our cloud phone service for NO capital expense and NO maintenance contracts.

Get everything your business needs to communicate over the phone, online and via fax—including a complete phone system, hundreds of powerful, easy-to-use phone system features, Android™ and iPhone® apps for mobile access, unlimited local and long-distance calling*, HD video, web and audio conferencing, online fax service, toll-free phone service and an intuitive website where you can make updates and changes to the system, even from your PC, laptop, tablet or smartphone.

It's time to upgrade your office to the OfficeSuite® unified communication system to increase employee productivity, mobility and flexibility while saving you money and lowering your total cost of ownership. With OfficeSuite®, you have access to expertise and business-ready technology that has won industry and customer choice awards year after year.

 

Unified Communications by Evolve IP

Evolve IP improves employee productivity in the office and on the road with its award-winning unified communications (UC) suite; fully integrating voice, video, instant messaging & presence (IM&P), desktop sharing, and audio/web conferencing. Critical Communications features are delivered in familiar applications such as Microsoft Outlook and Lync, Google Apps, and salesforce.com - ensuring user adoption – and a consistent experience across desktop, tablet and mobile operating systems.

WHY UNIFIED COMMUNICATIONS FROM EVOLVE IP?

A fully integrated UC Solution from Evolve IP provides productivity enhancements and supports multi-platform access and control. Unlike other solutions there’s no need to rip and replace your current environment – we easily integrate to your business where it already lives and works. Evolve IP delivers the features your organization needs from the cloud, enabling you to reach colleagues quicker via methods they prefer and getting the instantaneous responses you need.

 

 

Business Together by Orange Business Services

communication tools united in a single interface

Business Together delivers a suite of integrated or managed collaborative services that exploit the benefits of unified communications and collaboration to improve enterprise productivity. It integrates telephony, unified messaging, IM with presence, audio, video and web conferencing and support for mobile devices based on products from best-in-class partners such as Cisco, Microsoft, Avaya and Alcatel.

All the collaboration and communication tools can be accessed by your staff, partners and customers via a single interface. Consequently, your communications are consolidated. Whether they’re at the office or on the move, users can access their collaborative workspace and communication tools easily, in just a few clicks, with their smartphone, tablet or computer.

step-by-step evolution towards unified communications

Your business most likely already has all or part of these tools for communicating. Business Together lets you consolidate them at your own pace, based on your priorities and requirements.Our expert consultants will work with you to identify the optimal approach based on your current situation and business drivers. Factors to be taken into account include existing deployed systems, services, vendor relationships and existing contracts plus the requirements of your business and users now and into the future, rather than just the existing status quo in the enterprise.

interoperable with your existing infrastructure

As a customized solution, Business Together can inter-operate with existing systems and services already deployed. You also choose the operational mode that suits your organization and challenges best: self-managed with support services from Orange, or fully managed by Orange. Orange can also own the equipment as part of a managed solution allowing you to pay as you use rather than as capex.

choosing a leading operator-integrator

Your solution is designed, deployed, maintained and operated (if required) by Orange Business Services. Our know-how has been acknowledged by the best players on the market.

 

Sprint Complete Collaboration by Sprint

Let's get together. And get ahead.

Collaboration means Sophie sharing a report with Raj. Complete collaboration means a new, simpler life for your organization-with faster, better decision-making and turbo-charged productivity.

Sprint Complete Collaboration is our Unified Communications and Collaboration (UC&C) solution. It simplifies, supports and streamlines the most fundamental aspect of business-teamwork.

Based in the cloud, Sprint Complete Collaboration helps businesses:

  • Communicate-in near real-time, from virtually anywhere, on virtually any device
  • Collaborate-using voice and video, and a single, unified client
  • Control-with low CAPEX, per-user pricing, and high scalability and reliability

Sprint Complete Collaboration can be deployed with Cisco's Hosted Collaboration Services Platform or Microsoft Lync 2013. Either way, it delivers:

  • Quick and easy UC deployment-including connectivity, IP and video telephony, unified messaging, collaboration tools, user endpoints and mobile integration
  • IM and Presence
  • Audio, Video and Web Conferencing
  • Desktop sharing
  • Seamless switching between communication sessions
  • Bring Your Own Device (BYOD) support
  • New network and cost efficiencies
  • A single point of contact for support and maintenance
  • Regular upgrades
  • Web-based management and reporting tools
  • SIP Trunking with E911 and directory/operator assistance services
 

Coming Soon... by Google

 

Mitel MiCloud by Mitel

Mitel’s MiCloud solution is a comprehensive program geared to deliver its core product portfolio in the cloud. These solutions are a perfect fit for all organizations—from the SMB to large enterprises as well as service providers.

Increasingly, large organizations are delivering business and communications technology to their employees via public and private networks—from the cloud. Smaller organizations are also embracing the trend by purchasing cloud-based offerings from service providers.

Whether for in-house use or service provision, the benefits of the cloud are the same: economies of scale, unparalleled flexibility and the promise of easier access to ongoing technology advances and ever-greater productivity.

Cloud-Ready Mitel Solutions

MiCloud offers a suite of solutions to deliver its core products—MiVoice, MiCollab and MiContact Center—to specific segments of the market. Mitel’s Freedom Architecture seamlessly ties all of its communication applications together to provide an “in office” experience anywhere and on any device. And its cloud-ready software is single-stream, meaning you will use the same interface no matter how large your business grows or how you decide to deploy it. 

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