Hosted PBX by Intermedia
Enterprise-grade calling features and IT admin tools make your staff more effective
See how you’ll use our Hosted PBX service to improve communications and streamline phone system management.
Our Hosted PBX service cuts your costs and offers you a worry-free experience
Why choose a Hosted PBX service? Because it helps you preserve capital and slash operational costs. And because it offers the highest levels of reliability and complementary migration.
ThinkingPresence by Thinking Phone Networks
Tell me about it. ThinkingCommunicator with Video provides enterprise presence and instant messaging capability with integrated point-to-point videoconferencing to your distributed workforce, wherever they reside and on whatever device they use to access network services. In an increasingly multi-modal communications world, ThinkingCommunicator makes real-time enterprise communication and collaboration more efficient and productive.
ThinkingCommunicator simplifies communication, enabling on-site and remote users alike to see who is available and to choose how best to reach them, whether by instant message, voice call, or video chat.
ThinkingContactCenter by Thinking Phone Networks
Tell me about it. ThinkingContactCenter is a cloud-based contact center application in our ThinkingSuite unified communications family. Enterprises manage both inbound and outbound contact center operations across communications applications—voice, video, mobility, presence/IM, email, unified messaging, and audio conferencing. Readily integrates with popular third-party CRM applications such as Salesforce.com and Microsoft Dynamics.
Resources utilization. Improve customer satisfaction—and your bottom line—as you optimize and manage resource utilization with real-time views into queues, automated outbound communications, and skills-based routing.
Lower costs. Operate your contact centers at lower costs in the cloud. Cut initial CAPEX and ongoing OPEX expenditures by eliminating expensive on-premises equipment.
Location independence. Allow contact center agents to be physically located anywhere. Location independence allows for built-in disaster recovery as call center operations can survive the loss of any given site.
ThinkingVoice by Thinking Phone Networks
Tell me about it. Say hello to ThinkingVoice, the smart choice for clear, enterprise-class IP voice service and full IP PBX capability. Connect smartphones, softphones, desktop handsets, videophones, and speakerphones.
Cloud telephony is here and thousands of enterprises are already taking advantage of the expanded functionality and cost savings inherent in moving PBX services to the cloud. Put an end to expensive and proprietary on-premises PBX equipment. By leveraging our resilient cloud infrastructure and Quality of Service (QoS) engineered network, ThinkingVoice lets you focus on communicating with your team and customers to grow your business. Now your organization can stay lean without any heavy lifting—or communications budget creep.
All under one roof. Connect users throughout your global enterprise—at corporate headquarters, regional sites, or branch offices. In customer contact centers. On the road. In home offices. Wherever your users are located, intelligent call routing ensures your workforce is ThinkingVoice connected at all times.
Quality of Service-enabled. Our service delivery model employs enhanced QoS engineering at each network segment between the end user and our distributed cloud-based service data centers. QoS guarantees that real-time communications traffic—such as high quality voice and video—gets priority over other types of data traffic for superior service quality and performance.
Redundant. ThinkingVoice is powered by our innovative, geographically load balanced, multi-data center “mesh,” which provides customers 99.999% uptime and business continuity without the large upfront capital purchase and maintenance investments required for on-premises systems.
Full PBX functionality. Without the hardware headaches. Enable your entire distributed and increasingly mobile workforce to access advanced features such as find-me/follow me, advanced conference calling, call forwarding, voicemail-to-email, Web-based management, reporting, and so much more.
Scale voice service up…or down. We don’t believe in charging for more than you need. With our pay-as-you-grow subscription service, you can supercharge your PBX features and functionality at your own pace. Because ThinkingVoice is a cloud-based service, it is easy and cost-effective to deploy. We take care of the technology investments and maintenance so you can deploy critical IT resources to more strategic technology initiatives.
Application integration for unified communications. ThinkingVoice is no one-hit wonder. It’s part of ThinkingSuite, a comprehensive collection of smart applications built on a single cloud platform for truly integrated unified communications.
ThinkingConferencing by Thinking Phone Networks
Tell me about it. ThinkingConferencing on demand audio conferencing delivers instant anytime, anywhere collaboration for distributed and mobile knowledge workers, business partners, and customers.
Our cloud-based audio conferencing solution offers a cost-effective and highly-productive alternative to in-person meetings and gives your enterprise the power to host on-the-fly or scheduled conference calls with multiple participants.
With ThinkingConferencing, the moderator simply dials a dedicated toll-free or local number from a desktop phone, a mobile handset, or a conference phone, enters a conference code, and the conference call is underway! Conference participants dial the same dedicated toll-free or local number, enter a conference code when prompted, and are automatically placed on hold until the moderator joins the call. Once the moderator has joined the conference, all participants are removed from hold and can actively participate on the call.
Quality of Service (QoS) enabled. Our service delivery model employs enhanced QoS engineering at each network segment between the end user and our distributed cloud-based service data centers. QoS guarantees that real-time communications traffic – such as high quality audio conferencing – gets priority over other types of data traffic to assure superior service quality and performance.
Redundant. ThinkingConferencing is powered by our innovative, geographically load balanced, multi-data center “mesh” which assures customers 99.999% uptime and business continuity without the large upfront capital purchase and maintenance investments required for on-premises systems.
Application integration for unified communications. ThinkingConferencing is part of ThinkingSuite, a comprehensive collection of smart applications built on a single cloud platform for truly integrated unified communications. See our Integration section to learn more.
ThinkingVideo by Thinking Phone Networks
Tell me about it. Leave those huge upfront capital costs and ongoing IT maintenance headaches behind. ThinkingVideo cloud bridging delivers enterprise videoconferencing services without the need to buy, install or support the costly conferencing infrastructure associated with premises-based video systems.
Collaborate more. Speed decision making by enabling collaboration among distributed knowledge workers, customers and business partners. Video-enabled meetings allow more face-to-face communication to enhance relationships with colleagues and customers by strengthening bonds in-between personal visits, telephone calls, email and instant messages.
Available everywhere. No need to be tied to a desk or conference table to have a video call. Sometimes you need to be on the road. Our video bridge supports mobile devices so in-field team members can connect easily with the home office or customers worldwide.
It’s about balance. Balanced budgets. Balanced lives. Save money and reduce wear and tear on employees at the same time by eliminating unnecessary travel.
Application integration for real presence. ThinkingVideo bridging services are fully integrated with our ThinkingSuite unified communications portfolio for mobile, voice, presence and more.
Be there virtually. Compared to audio conference calls, video communications can greatly enhance relationships and improve productivity.
Connect with anyone, anywhere…at any time. Our video bridging is standards-based so you can join into face-to-face meetings naturally, using any H.323 compliant source. It doesn’t matter to us. What does matter is that you get to meet with the people you need to.
Multipoint videoconferencing. Interact with up to six participants in real time.
Choose your vehicle. Mobile, room system, desktop video or auditorium solutions are available. See and be seen your way.
ThinkingMobile by Thinking Phone Networks
Tell me about it. ThinkingMobile acts as a catalyst to assist enterprises in leveraging and enhancing UC value by extending the cloud-based ThinkingSuite ecosystem to mobile workforces. ThinkingMobile is a Fixed Mobile Convergence (FMC)solution that allows mobile users to access ThinkingSuiteenterprise applications from anywhere, on any device.
Drive your BYOD strategy. Connect smartphone and tablet “bring your own device” personnel to the entire workforce. ThinkingMobile smartly supports iOS and Android mobile devices.
Visual voicemail. See a list of callers with convenient “green light” visual notification of messages.
Built-in smarts. Integration with other ThinkingSuite applications, including ThinkingCommunicator, which allows users to see which colleagues are available and by what means, and ThinkingAnalytics, which provides visibility into workforce activities and provides the data necessary to review, adjust, and enhance business processes.
ThinkingAnalytics by Thinking Phone Networks
Built-in smarts. ThinkingAnalytics is the only application of its kind on the market, fully integrated into your unified communications efforts right from the start. Our powerful cloud-based business intelligence environment equips your business with the tools to capture, analyze and act on information about workforce performance, customer engagement and enterprise processes.
See. Understand. Act. Aggregate data from across your organization and across communications and business applications—from the contact center to your mobile workforce. Create a dashboard driven picture that summarizes and correlates key, actionable intelligence from across your internal systems for competitive advantage.
Control resources and costs. Easily set up and maintain a business intelligence and analytics environment with our hosted service in the cloud. Manage human latency by highlighting workforce and BYOD activity across all UC applications—voice, mobility, video, presence, contact center, and conferencing—from the front office to the back office to no office at all.
Monitor communications consumption. Critical for your communications-enabled business process (CEBP) environment. Cloud-based analytics integration leads enterprises from a device-centric view (desk phones, soft phone, mobile) to a user-centric view, redirecting focus to better understand consumption of communication applications and services.
Flexible reporting. Fine-tune operations on the fly as you analyze and exploit data against key performance indicators (KPIs) via dashboards, static reports and ad hoc reporting tools. Reports are pre-built or customized to move at your speed.
CRM integration. ThinkingAnalytics aggregates a common set of data from both core ThinkingSuite unified communications applications as well as third-party CRM applications such as Salesforce.com and Microsoft Dynamics to provide a single vision of organizational health, operational processes, and customer interactions.
VoiceMaxx by West IP Communications
Conventional thinking will not drive business growth. No ordinary PBX will deliver the accessibility, mobility and productivity tools that an enterprise needs to thrive. In today’s demanding business environment, your communications infrastructure needs to leverage the cloud. VoiceMaxx allows an enterprise to transform and shape their use of communications technology with a suite of cloud-based, on–demand services including full PBX functionality, advanced enterprise and personal call management tools and leading edge Unified Communications features. VoiceMaxx drives down the costs of voice communications while providing users with advanced feature packages designed to enhance accessibility, mobility and productivity along with sophisticated tools that give IT administrators an unrivaled degree of flexibility and control. VoiceMaxx services can be fully integrated with a client’s existing IP or legacy TDM infrastructure where required, preserving investments already made in telephony infrastructure and providing a seamless enterprise-wide solution.
No two enterprises are alike, so why would you use a stock voice platform?
With VoiceMaxx, each user is assigned a service package aligned to their specific needs. User types are flexible, billed on a monthly basis and can be adjusted as business and user needs change.
Bring Your Own Bandwidth-(BYOB)
An alternative to our premier network solution – sometimes a smaller organization can make do with an existing broadband connection as a transport mode for voice services. Learn more about the minimum WAN performance requirements to support high quality voice over IP services.
Take the next step
Our focus on enterprise communications has taught us that there is no one–size–fits–all solution. Connectivity, scalability, user adoption, service visibility, monitoring, analytics, reporting , service and support integration – these are all things that need to be taken into consideration. Our highly skilled solution design teams have assisted many large enterprises design and deliver successful network and voice service transformations.
VoiceMaxx CE by West IP Communications
VoiceMaxx CE, based on the Cisco Hosted Collaboration Solution (HCS) platform, provides a combination of benefits that improve enterprise collaboration and efficiency. Hosted in West IP Communications’ datacenter, VoiceMaxx CE drives down costs over on-premise solutions and provides a highly flexible solution that supports various communication methods, integrates with other solutions, and can be customized for users based on their role and needs.
Key Benefits to VoiceMaxx CE
Improve Collaboration for Faster Results
VoiceMaxx CE includes Cisco Jabber, which streamlines communications and enhances productivity by unifying presence, instant messaging, video, voice, voice messaging, desktop sharing, and conferencing capabilities into a single client. Find the right people, see if and how they are available through presence indicators, and collaborate using your preferred method.
Broaden Your Communications Options
VoiceMaxx CE enables you to reach others through a variety of tools. Call or send a chat to a contact from Jabber, call the person on their desk phone, call from your desktop using the softphone with Cisco Jabber, call using a mobile device, and more. Mobility features allow you to chat and view status information from you hand held devices, and extend the corporate directory, voicemail and calling features for those who work outside the office.
Integrate with other Solutions
VoiceMaxx CE integrates with other solutions from Cisco and West IP Communications, including ControlMaxx, our enterprise contact center platform, allowing communication to be further streamlined across the organization.
Take Advantage of the Cloud
Because VoiceMaxx CE is hosted by West IP Communications, it eliminates the need for on-premises equipment, maintenance and support. We manage the platform for you, saving time and money.
Customize Solutions per User
Collaboration tools should match the needs of each user. With VoiceMaxx CE, you can choose the package that works best based on organization roles and collaborative requirements. Whether it’s an on-the-go sales executive who needs a high level of accessibility, or a contact center agent needs only point to point communications, VoiceMaxx CE packages scale to meet your needs.
Collaborate around the globe, without setting foot outside your office.
Your people have better things to do than travel. Instead, give them real-time communication tools that facilitate collaboration virtually anywhere. Share critical information instantly. Make decisions together. Go forward without having to pass an international dateline.
We bring voice, video, instant messaging, e-mail, and conferencing together in a unified collaboration experience that helps people share information. So you can enhance interdepartmental teamwork. Deliver real-time communication. Get your people together from the office or over a mobile device. And we do it by starting with what you already have.
Our Unified Communications and Collaboration (UC&C) solutions provide a cost-effective way to connect your employees to co-workers, customers, and company information:
Virtual Communications Express (VCE) by Verizon
Communications made simple.
Improve collaboration and be more available to customers by simplifying the complexity of your existing phone systems with Virtual Communications Express, winner of a 2013 CRN Tech Innovator Award. Our cloud-based voice over IP provides you with:
AT&T Connect® by AT&T
Around the world, business is open 24/7. Competing in this global, real-time marketplace means collaborating—reaching business-critical decisions, resolving issues and innovating—in the now.
AT&T Connect streamlines real-time conferencing with web, audio, and video in a single, easy-to-use tool. So, you can connect with the right people at the right time to accelerate the pace of business.
By eliminating hassles with complicated technology, AT&T Connect unified conferencing frees you to focus on the business at hand as you take advantage of:
AT&T Connect unified conferencing and collaboration capabilities remove the barriers of space and time—your colleagues, partners, vendors and customers are immediately accessible for time-sensitive interactions.
Trust the reliable, scalable AT&T global network to connect you seamlessly with the right people—anytime and from virtually anywhere.
Whether commuting or traveling, mobility is no obstacle to collaborating with associates around the world to get the job done.
AT&T Telepresence Solution® by AT&T
A rich and reliable telepresence experience
Non-verbal communications – a smile, a frown or the raise of an eyebrow – can reveal more about a person’s thoughts than a written word or tone of voice. But in-person meetings aren’t always in the budget.
With a flexible range of AT&T Telepresence Solution® options - from an immersive telepresence room to a smartphone screen - you can see what you’ve been missing. Powered by the global reach and reliability of the AT&T network, you can also have the high-bandwidth, low-latency connections you need for high-quality video experiences.
Connect and collaborate with Telepresence
By creating a highly interactive visual connection with your partners, suppliers, customers and employees, AT&T can help you use telepresence to:
Engage virtually anywhere, with nearly any endpoint
Now you have the flexibility to extend telepresence capabilities to nearly anyone and to virtually any endpoint, using the public Internet or a private connection.
You can focus less on how you collaborate and more on hosting a productive meeting. We have telepresence solutions for:
Sprint Complete Collaboration by Sprint
Let's get together. And get ahead.
Collaboration means Sophie sharing a report with Raj. Complete collaboration means a new, simpler life for your organization-with faster, better decision-making and turbo-charged productivity.
Sprint Complete Collaboration is our Unified Communications and Collaboration (UC&C) solution. It simplifies, supports and streamlines the most fundamental aspect of business-teamwork.
Based in the cloud, Sprint Complete Collaboration helps businesses:
Sprint Complete Collaboration can be deployed with Cisco's Hosted Collaboration Services Platform or Microsoft Lync 2013. Either way, it delivers:
8x8 Virtual Office by 8x8
8x8 Virtual Office is a complete business phone system that delivers affordable, incredibly advanced business phone service over your Internet connection.
When's the last time you were excited about your business phone service? With 8x8 you will be. By leveraging the power of business VoIP technology, 8x8 Virtual Office gives you all the business phone service features you need to get your work done now—and takes it to a whole new level. And it's all delivered right over your Internet connection.
8x8 Virtual Office: Business Phone Service & Much More
Virtual Office Benefits
Unified Communications by Evolve IP
Evolve IP improves employee productivity in the office and on the road with its award-winning unified communications (UC) suite; fully integrating voice, video, instant messaging & presence (IM&P), desktop sharing, and audio/web conferencing. Critical Communications features are delivered in familiar applications such as Microsoft Outlook and Lync, Google Apps, and salesforce.com - ensuring user adoption – and a consistent experience across desktop, tablet and mobile operating systems.
WHY UNIFIED COMMUNICATIONS FROM EVOLVE IP?
A fully integrated UC Solution from Evolve IP provides productivity enhancements and supports multi-platform access and control. Unlike other solutions there’s no need to rip and replace your current environment – we easily integrate to your business where it already lives and works. Evolve IP delivers the features your organization needs from the cloud, enabling you to reach colleagues quicker via methods they prefer and getting the instantaneous responses you need.
ShoreTel Communicator by ShoreTel
Whether simplifying day-to-day communications, streamlining the work of contact center agents and supervisors, or making it easier for mobile workers to stay in the loop, your ShoreTel Communicator call manager puts intuitive communication and collaboration tools at end users' fingertips.
ShoreTel Communicator delivers unified communications (UC) in an intuitive interface and is available in diverse environments such as Web browsers, Windows, Mac OS, Citrix, iPhones, BlackBerry, and Nokia mobile phones. With minimal training, users across job roles can master a full suite of versatile tools for managing real-time communications on their computer or mobile phone, moving seamlessly between voice, video, or IM as needed.
ShoreTel Communicator provides integrated advanced call management and quality desktop video in a highly customizable interface that is easy to set up. In addition to tight integration with Microsoft Outlook, it offers instant messaging (IM) functionality that gives users the power to contact people in remote locations, have sidebar conversations during calls, or to bring several people into a chat session.
Pre-built integration of enterprise and CRM applications (such as Salesforce), calendaring, and workflow, raises the bar on customer interaction by putting data where it's most needed. ShoreTel Communicator can also integrate with third-party information and applications via a rich set of application programming interfaces (APIs).
Unified Communications & Collaboration by Avanade
Lower costs and improve control with deployment options that fit your needs.
Today’s unified communications and collaboration technologies provide enterprises with new ways to get work done. This includes the ability to deliver social and mobile collaboration across communities regardless of location or device so that co-workers, partners, vendors, and customers can share knowledge using email, voice, instant messaging or social communities.
Many IT teams are struggling to respond to this business expectation. The reality is that many enterprises desire to use the latest technologies, but lack the resources to make it happen on budget without disrupting the business – research shows only 23% of enterprises are using the latest collaboration and messaging applications and surprisingly 29% have access to the latest technologies but have not deployed it in a production environment. The deployment, integration and management of these technologies requires specialist skills and investment. Meeting compliance and security requirements adds to the complexity and expense.
Avanade delivers Unified Communications and Collaboration Managed Services that leverage cloud, on-premises or hybrid deployment architectures. This unique set of services combines Avanade’s expertise in Microsoft technologies with patented remote monitoring and management technology to create a set of Managed Services based on Microsoft Exchange, SharePoint and Lync that truly transform unified communication and collaboration to deliver the following benefits:
UCaaS by CSC
UCaaS improves employee productivity and streamlines business processes.
What is UCaaS?
UCaaS serves as the underlying platform for the full range of our collaboration capabilities and services and offers clients flexibility as they grow. This comprehensive suite of managed ‘per seat’ services incorporates voice, multi-media, unified messaging, presence management, mobility, and automation services onto a single unified platform.
What is the Value of Unified Communications Solutions?
CSC’s UcaaS is a communications solution that accelerates your business processes and decision making by enabling immediate access to people, data and applications any-time, anywhere, on any device.
What Does it Do?
CSC provides UCaaS as a turnkey managed service globally through our Unified Communications service center. Leveraging our flexible service delivery model, CSC can accommodate customer premises-based, CSC-hosted, and hybrid deployments. CSC will either manage customer owned equipment or provide all hardware and software as part of the service. Regardless of delivery model, unified communications solutions are provided as a per seat, per month fee and receive standard solution design and 24/7 support.
The capabilities of this offering include:
Why Choose CSC?
A Gartner recognized market leader, CSC has extensive experience in implementing and integrating communication and collaboration solutions. As an end-to-end solution provider, CSC is in the unique position to seamlessly integrate a full range of communication capabilities into your existing IT infrastructure. Furthermore, as a vendor agnostic system integrator we guarantee that you will receive the technologies and applications that are most suited to your specific needs.
CSC will design, implement, and host a world class Unified Communications system that will effectively accelerate your business decision making ability and enhance your collaborative capabilities.
Business Together by Orange Business Services
communication tools united in a single interface
Business Together delivers a suite of integrated or managed collaborative services that exploit the benefits of unified communications and collaboration to improve enterprise productivity. It integrates telephony, unified messaging, IM with presence, audio, video and web conferencing and support for mobile devices based on products from best-in-class partners such as Cisco, Microsoft, Avaya and Alcatel.
All the collaboration and communication tools can be accessed by your staff, partners and customers via a single interface. Consequently, your communications are consolidated. Whether they’re at the office or on the move, users can access their collaborative workspace and communication tools easily, in just a few clicks, with their smartphone, tablet or computer.
step-by-step evolution towards unified communications
Your business most likely already has all or part of these tools for communicating. Business Together lets you consolidate them at your own pace, based on your priorities and requirements.Our expert consultants will work with you to identify the optimal approach based on your current situation and business drivers. Factors to be taken into account include existing deployed systems, services, vendor relationships and existing contracts plus the requirements of your business and users now and into the future, rather than just the existing status quo in the enterprise.
interoperable with your existing infrastructure
As a customized solution, Business Together can inter-operate with existing systems and services already deployed. You also choose the operational mode that suits your organization and challenges best: self-managed with support services from Orange, or fully managed by Orange. Orange can also own the equipment as part of a managed solution allowing you to pay as you use rather than as capex.
choosing a leading operator-integrator
Your solution is designed, deployed, maintained and operated (if required) by Orange Business Services. Our know-how has been acknowledged by the best players on the market.
OfficeSuite® by Broadview Networks
Looking for a fast and easy way to increase flexibility, avoid disasters, improve customer satisfaction and dramatically lower costs? OfficeSuite®, the award-winning unified communications system hosted in the cloud, can help you do all that and more. Upgrade your entire organization to our cloud phone service for NO capital expense and NO maintenance contracts.
Get everything your business needs to communicate over the phone, online and via fax—including a complete phone system, hundreds of powerful, easy-to-use phone system features, Android™ and iPhone® apps for mobile access, unlimited local and long-distance calling*, HD video, web and audio conferencing, online fax service, toll-free phone service and an intuitive website where you can make updates and changes to the system, even from your PC, laptop, tablet or smartphone.
It's time to upgrade your office to the OfficeSuite® unified communication system to increase employee productivity, mobility and flexibility while saving you money and lowering your total cost of ownership. With OfficeSuite®, you have access to expertise and business-ready technology that has won industry and customer choice awards year after year.
Microsoft Lync by Microsoft
Lync Online connects people everywhere, on devices running Windows 8 and other operating systems, as part of their everyday productivity experience. Lync provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience. Lync enables instant messaging (IM) and voice calling with the hundreds of millions of people around the world who use Skype.
How it works
Organizations can purchase Lync Online as a standalone service from Microsoft Office 365 or as part of an Office 365 for enterprises suite that includes Lync Online, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft Office Professional Plus, and Microsoft Office Online. Organizations that subscribe to Lync Online retain control over the collaboration services they offer to users, but they do not have the operational burden of on-premises server software. With the Lync Online multi-tenant hosted plans, Lync is hosted on multi-tenant servers that support multiple customers simultaneously. These servers are housed in Microsoft data centers and are accessible to users on a wide range of devices from inside a corporate network or over the Internet.
Lync Online features
Microsoft Exchange by Microsoft
Increase user productivity and keep your organization safe, while maintaining the control you need.
Remain in control
Exchange lets you tailor your solution based on your unique needs and ensures that your communications are always available, while you remain in control, on your own terms—online, on-premises, or a hybrid of the two.
Move to the cloud on your terms.
Exchange provides you with flexible options for moving to the cloud, whether that’s onboarding to the cloud overnight or managing a hybrid deployment with mailboxes both on-premises and online. Limit user disruption when mailboxes are smoothly moved across environments, and let users share calendars and schedule meetings, regardless of the environment their mailbox is in. Try out upcoming enhancements in the cloud with support for upgrade previews.
Decrease the amount of time spent on management, while maintaining control.
Manage powerful capabilities, including Data Loss Prevention (DLP) and site mailboxes, from the Exchange Administration Center —a single, easy-to-use, web-based administration interface. Role-based access control empowers your helpdesk and specialist users to perform specific tasks without requiring full administrative permissions. This streamlined and intuitive experience helps you manage Exchange efficiently, delegate tasks, and focus on driving your business forward.
Keep important data in one place with Exchange archiving, large mailboxes, and retention policies.
Empower your users with a large mailbox to allow them the flexibility to retain email in their primary mailbox or move items to an In-Place Archive. With flexible and powerful retention policies, you can take control of your storage and compliance demands while keeping your users productive.
Mitel MiCloud by Mitel
Mitel’s MiCloud solution is a comprehensive program geared to deliver its core product portfolio in the cloud. These solutions are a perfect fit for all organizations—from the SMB to large enterprises as well as service providers.
Increasingly, large organizations are delivering business and communications technology to their employees via public and private networks—from the cloud. Smaller organizations are also embracing the trend by purchasing cloud-based offerings from service providers.
Whether for in-house use or service provision, the benefits of the cloud are the same: economies of scale, unparalleled flexibility and the promise of easier access to ongoing technology advances and ever-greater productivity.
Cloud-Ready Mitel Solutions
MiCloud offers a suite of solutions to deliver its core products—MiVoice, MiCollab and MiContact Center—to specific segments of the market. Mitel’s Freedom Architecture seamlessly ties all of its communication applications together to provide an “in office” experience anywhere and on any device. And its cloud-ready software is single-stream, meaning you will use the same interface no matter how large your business grows or how you decide to deploy it.