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Products (16)


athenaClinicals by athenaHealth

Electronic Health Records

Our cloud-based Best in KLAS electronic health records5, athenaClinicals® gives yougreater control so you can stay focused on delivering quality patient care.

Delivering More than Conventional Software

We combine award-winning software, intelligence and back-office services to take on your most onerous work and keep you ahead of change.

An Easier Electronic Health Record Experience

With a 97% physician adoption rate, our electronic health records was designed with productivity in mind. So you can spend your time on patients, not records.

Continuously Updated Cloud Software

New clinical requirements are automatically embedded into your workflow, keeping you compliant with care-focused programs like Meaningful Use.

Back-office Document Services

Our teams alleviate your administrative burden: We receive, scan and sort your faxes, and deliver each one electronically to the right caregiver.

Helping You Thrive Through Change

We coach your practice performance to drive both compliance and revenue. With our unique partnership model, we only succeed when you do.


NueMD by NueMD

Electronic Health Records (EHR) Software

Simplify your patient information with our electronic health records software. Order labs and prescriptions in just a few clicks. Update patient data in real-time. Produce detailed practice reports. Rely upon secure data-storage and dependable software.

  • We offer customizable software packages for nearly 100 specialties.
  • Tailor our software to your workflow with our flexible encounter templates.
  • Code patient encounters with improved accuracy and precision.
  • Fully integrate with our medical billing software


Patient Portal

Offer patients control over their own health with our patient portal. Share diagnosis and educational materials, update patient data and schedule visits, all on a secure platform.


Build prescriptions for patients from within their chart. Organize lists of favorite medications and local pharmacies. Place orders at the touch of a button.

Also Includes:


Order lab tests and receive the results directly within NueMD, with abnormal results flagged for attention. Attach reports to patient’s chart and share with other physicians.

Patient Chart Management

Easily manage all patient data, including a snapshot of allergies, medications and other problems. Read summaries of previous encounters and follow-up on referrals.

How can this work for you?

Medical Practices

Improve efficiency and keep your records organized with our Meaningful Use certified system. All patient data is at your fingertips and can be updated in real-time.

  • Share patient info securely with other providers
  • Reduce coding and reporting errors
  • Customize templates to your workflow

Student Health

Organize large amounts of student data with our EHR software. Record a comprehensive range of services and encounters from a single interface.

  • Read and update patient info from the exam room
  • Get one on one training from people who get it.
  • Print materials related to a student’s diagnosis

Why we don't publish pricing information for our EHR

When it comes to electronic health records, needs vary widely. Many practices have unique functional requirements to run their office efficiently. In order to provide the best value possible, we create custom EHR packages for each of our clients to make sure they are only paying for the features they need. Not to worry! Our qualified account representatives can get you a tailored quote in a matter of minutes. We'll work around your needs and availability. So there's no reason to wait. Why not call today?


ADP AdvancedMD EHR by ADP AdvancedMD

Manage patient care from anywhere

EHR software allows you to automate workflow while improving your clinical accuracy & outcomes

Flexible & customizable documentation

Finally, EHR software that has been designed to improve workflow efficiency and operational control. AdvancedMD flexible and customizable patient encounter documentation can be configured to complement your work style and clinical approach.

Design your own notes

Use the visual note designer to layout your own notes to your exact preference.

Speech & transcription

Utilize third-party tools to enter notes according to your desired workflow.

Autofill charge slip

Procedure, diagnosis and modifier codes are sent directly to the medical billing tools.

View your patient info, your way

Quickly scan allergy, medication and problems lists, plus review medical, family and social histories—within the same view. Best of all, you can configure the patient chart to your preference. Easily organize the EHR software to compliment your workflow.

User-definable folders

​Keep patient charts organized in folders that mimic a paper chart.

Role-based views & preferences

​Each user and provider can create custom views and preferences.

View the chart your way

Configure the patient chart and organize the information the way you like it.

Trend patient health over time & across visits

Predefined and custom flow sheets provide a graphical or table summary of changing factors, from patient’s vital signs or weight to the treatments and medications given. Plus, results automatically populate into the flow sheet.

Create custom health plans

HealthWatcher™ automatically send reminders to you and your patients with medical advice and healthcare best practices. Easily create customizable health plans based on clinical decision support and parameter-based triggers.


Build custom plans to manage specific conditions based on factors such as age, sex, diagnosis and lab results.

Automatic alerts

The EHR software ​automatically generates alerts for appointment recall, prescription refills and lab orders.

Individual or group plans

Health maintenance plans and protocols can be assigned to individual patients or a group of patients.

Analyze, monitor & quantify population health

Use built-in and customizable reports to analyze and monitor patient populations. Improve the quality of care and ensure consistency of care across your practice.

Meaningful use reports

Quickly track and review the progress toward meaningful use compliance.

Query by clinical data

​Easily build patient lists with structured data and results.

Health analytics

Patient health analytics allow you to quantify your healthcare processes and outcomes.​


VelociDoc by Practice Velocity

Your success depends on urgent care software that is fast and accurate.

We understand that, because we’ve been there. We developed our urgent care software to be fast. Real fast. With VelociDoc electronic medical record, prepare to boost your urgent care clinic’s patient flow and revenue.

As the industry’s #1 rated EMR / EHR for urgent care and occupational medicine, Practice Velocity’s urgent care software VelociDoc is web-based and fully integrated with the PVM practice management system. This streamlines the process of transmitting demographic, coding and charge entry data, and single database reporting.

Practice Velocity’s electronic medical record helps your urgent care practice to:

Implement quickly with Practice Velocity’s intuitive and complete setup execution

Capture more revenue with automated, real-time E&M coding recommendations; most charts are completely coded when the provider finishes charting

Improve patient care with chief-complaint-driven templates directly in the urgent care software

Document easily with point-and-click functionality for speed and efficiency

Easily access clinical data with multiple data sets, including history of present illness, problem list/diagnoses, medication list, previous visit history, and patient instructions

Dispense medication in-clinic with our partner, Aidarex

Customize for occupational medicine protocols


Our urgent care software features built-in integration:

ZipPass® online appointment maker, allowing your patients to reserve a spot in line, online, a free service for Practice Velocity clients

Radlink computerized radiology to quickly fulfill all digital imaging needs directly in your urgent care

MDscripts in-office medication dispensing integration, making it easy to fill patient prescriptions from the EMR.

Aidarex for in-clinic dispensing, so patients can leave your clinic with their prescriptions in hand

LabCorp/Quest laboratory results

ZipPay® online bill pay

Pre-authorized patient payment, improving collections and reducing cost


AllegianceMD by AllegianceMD

AllegianceMD is leading the medical software industry when it comes to medical billing software, EMR(electronic medical records) and practice management software, also referred to as electronic or web-based medical software. Over the last few years web-based medical software such as web-based medical billing software, EMR software and practice management software has quickly become the standard for successful medical practices and businesses nation wide. The success of the internet along with today’s advanced telecommunications technologies have made web based medical software solutions for many applications such as medical billing, medical scheduling and patient records (EMR - electronic medical records), and medical practice management the clear choice of today’s savvy medical practitioners and administrators.

Medical Billing Software - With AllegianceMD’s advanced web-based medical billing software medical offices and medical billing companies alike will benefit from our innovative AI medical billing software technology. Our web based medical billing software solutions incorporate a state of the art medical billing claims scrubbing technique that scrubs the medical claims prior to posting for errors and omissions, the biggest headache for medical billing staff and companies, and even suggests the proper correct information. This along with the clean, user friendly interface of our web-based medical billing software cuts the time for billing by an average of 50% and brings a industry high average of 92% claims acceptance on the first submission - (on average our web-based medical billing software clients are reporting that 92% of claims are being paid on the first submission). 100% HIPAA compliant our web-based medical billing software ensures you and your practice are fully up to date on all HIPAA rules and regulations for medical billing software applications.

EMR Software (Electronic Medical Records) - With AllegianceMD our EMR software solutions - (electronic medical records software) - offers the latest in paperless medical records technology. With our EMR technology patient records, and charts are only a mouse click away. For practitioners our electronic medical records software makes creating a patients charts and records a snap. With fully self customizable templates for patient history, chief complaints, stats all the way to diagnosis and plan of action etc… setting up a patients chart and their supper bill takes only seconds. 100% HIPAA compliant our web-based EMR software solutions - (electronic medical records software) ensures you and your practice are fully up to date on all HIPAA rules and regulations for EMR software applications.


Clinical EHR by Benchmark Systems

Do more for your patients and your practice with our fully-integrated Electronic Health Records (EHR), Scheduling, Practice Management and Patient Portal Solution.

Take the next step in the evolution of healthcare with Benchmark Clinical EHR.  Now, you can see more patients, easily document interactions and access medical records, diagnostic data and more at the point of care.  You can also take advantage of federal stimulus funds being offered to physicians who adopt an EHR system in accordance with the HITECH Act.

With Benchmark Clinical EHR, you access information anytime, anywhere via the Web.  As Benchmark Clinical is browser-based, there is no expensive hardware or software to install, update or maintain. The intuitive system is easy to use and, unlike most EHRs, is fully-customizable. So, you and your staff can modify and build templates “on the fly” and adjust styles to meet your individual needs and personal preferences. A simple point and click touch-screen along with voice and handwriting recognition make data entry easy for everyone on your staff.

Benchmark Clinical EHR gives you the tools and technology necessary to improve decision making, provide better care and strengthen relationships with your patients. Benchmark maintains and continually updates all major files and key data, so you can be assured that the information you rely on is always accurate and up-to-date.  Patient and practice data are hosted at the largest secure database facility in the U.S., where confidentiality, integrity and availability of all systems is top priority. Benchmark Clinical EHR is also ICSA Labs certified and HIPAA compliant with critical industry standards to protect your patients and your practice.

When it comes to helping you achieve success, Benchmark Clinical EHR doesn’t stop at technology. We provide complete end-to-end implementation services and offer a variety of support and training options to ensure that your entire staff has the know-how and confidence to fully utilize your new EHR system.


ChiroTouch by ChiroTouch

The Recognized Leader in Chiropractic EHR Practice Management Software:Automation, Mobility, Connectivity…and Time.

ChiroTouch has equipped thousands of practices with the tools needed to automate, mobilize, and connect with patients – all with the goal of giving doctors more time to see more patients while increasing the quality of care.


MediTouch by HealthFusion

MediTouch EHR software is the fastest way to chart

Designed to suit the needs unique to your practice – MediTouch is the Electronic Health Records software that thinks like a doctor.

What are Electronic Medical Records (EMR/EHR)?

An Electronic Health Record, or Electronic Medical Record, is a digital version of a patient’s medical records. EHR software has existed for over 30 years, but with the Health Information Technology for Economic and Clinical Health (HITECH) Act, signed into law in 2009, EHR/EMR usage has become far more widely adopted, driven by government incentives.

Why Should You Adopt EHR Software Technology?

Get financial incentives and avoid penalties 

Using 2014 Meaningful Use certified EHR software makes you eligible to receive thousands of dollars in government incentive money. Providers who are able to demonstrate meaningful use of EHRs each year will receive their incentive payments and avoid penalties. Important note: 2014 is the last year that EPs can begin attesting for Meaningful Use. With MediTouch, Meaningful Use is built into the system, and with our Meaningful Use Report Card, there’s virtually no “extra” work to earn your EHR incentive payments.

Improve quality of care 

Electronic medical records improve the accuracy, accessibility and readability of medical records, since there’s no need to decipher physician handwriting. Having a universal record accessible by all treating physicians also reduces duplication of tests and delays in treatment. Using MediTouch EMR software gives you additional benefits, such as warnings, alerts and reminders that help further avoid medication errors and duplicates.

Increase patient engagement and satisfaction 

With an integrated patient portal, your patients have private and secure access to their own electronic Personal Health Record (PHR). Patients that have access to a patient portal tend to be more engaged in their own care, and the ability to easily ask questions and request medication refills online improves patient satisfaction. Access to, and engagement with a patient portal is one of the requirements to achieve Meaningful Use Stage 2. MediTouch comes with a free Meaningful Use certified patient portal that helps you stay compliant with the CMS patient engagement measures.

Increase practice efficiency

Using a cloud-based EHR software customized to your specialty will save you time and let you chart on the go. MediTouch comes preloaded with templates and care plans specific to almost any medical specialty. Make your EHR speak like you do!


Greenway PrimeSUITE by Greenway

Better solutions for better healthcare

Innovative, functional and easy to use: it’s time to experience PrimeSUITE®, the integrated electronic health record (EHR) and practice management solution from Greenway Health™. Certified for meaningful use Stage 2 and prevalidated for patient-centered medical home (PCMH), PrimeSUITE offers better solutions for organizations of all sizes.

  • Choose from more than 4,000 free, shareable and customizable templates in the clinical template library
  • Set guidelines to trigger clinical alerts
  • Find diagnosis, history, claims and more with enhanced search tools
  • Process orders right from the desktop
  • Submit prescriptions electronically with ePrescribe
  • Consult the integrated PDR service for drug information, patient education resources and adverse drug reaction reporting
  • Save patients money and improve medication adherence with eCoupons
  • Automate and optimize workflows for all aspects of your A/R with integrated clinically driven revenue cycle management™
  • Dictate efficiently with integrated speech understanding and mobile solutions

Big-picture healthcare

Compartmentalized, disconnected healthcare doesn’t work. To thrive today, practices must see the big picture created by enhanced coding, interoperability, consumer engagement, and population health management. EHR software like Greenway PrimeSUITE can help you see — and, more importantly, act on — that big picture.


Make a smooth transition to coding in ICD-10. PrimeSUITE’s readiness tools include automatic template migration, embedded medical vocabulary and the ability to search by code or diagnosis description. Learn more about Greenway and ICD-10.


Maximize efficiency, grow revenue and benefit from value-based programs such as meaningful use and PCMH with PrimeSUITE’s streamlined workflows. And choose PrimeRCM, Greenway’s integrated clinically driven revenue cycle management solution, to achieve even greater revenue success. Learn more about PrimeRCM.


Greenway facilitates data sharing and clinical best practices across your organization and throughout your community of health. To learn more about Greenway and interoperability, visit our Interoperability and HIE and PrimeEXCHANGE pages.


Greenway’s EHR Mobile app, PrimeMOBILE™, works with PrimeSUITE to provide convenient access to patients’ electronic health records from anywhere, at any time. Providers can use PrimeMOBILE to save time, improve care quality and streamline workflow.


As patients play an increasingly active role as healthcare consumers, your ability to engage them becomes more important. Our integrated patient engagement solutions work with PrimeSUITE to strengthen the physician-patient relationship, reduce no-shows, and improve health maintenance.

PrimePATIENT®, our secure web portal, helps empower patients to participate in their own healthcare.

Our patient engagement solution PeopleLYNK™ uses triggers in PrimeSUITE to automate voice, text, mobile app, email or secure email communications about:

  • Appointment reminders
  • Vaccinations
  • Lab or other diagnostic results
  • No-shows
  • Birthdays



eClinicalWorks by eClinicalWorks

The eClinicalWorks award-winning Electronic Health Record (EHR) system is more than a way for your practice to go paperless.

Improved workflow

Unified with the eClinicalWorks Practice Management system, patient flow from check-in to departure is streamlined. Workflow from the front desk to physicians to billing office staff is seamless. Documentation is faster using templates, drop-down lists, and more


Unified with the eClinicalWorks Practice Management system, patient flow from check-in to departure is streamlined. Workflow from the front desk to physicians to billing office staff is seamless. Documentation is faster using templates, drop-down lists, and more


eClinicalWorks EMR makes it easy to send and receive information – whether it’s an alert to a colleague down the hall, a referral to a specialist across town, or an exchange of data with a hospital in another state. Electronic prescribing is also available

Access Clinical Content

All of your practice data is at your fingertips, whether you’re in the office, an exam room, or at home. Manage medications, access labs and test results, clinical decision support, and patient education materials are just some of the crucial types of information available in an instant. Provided are the tools needed for healthcare quality measures and patient disease management using built-in Registry and Quality Measure Reporting


The EMR is just one part of the eClinicalWorks Comprehensive Electronic Health Record Solution. All products were developed by one company and will function as one powerful system. Meaningful Use

eClinicalWorks V10 EMR is ONC-HIT 2014 Complete EHR Certified and provides features needed for qualifying to receive Meaningful Use reimbursement for Stage 1, Stage 2 and beyond.



Centricity by GE Healthcare

Electronic medical record system for large practices

Centricity™ Electronic Medical Record (EMR) offers physician offices an ambulatory EMR that integrates well with revenue cycle management and practice management solutions. Now physicians and their support staff can devote more time to treating patients with efficient online access to patient records. Backed by 25 years of experience, GE Healthcare's Centricity EMR solution helps make the administration of your practice easier and more cost-effective.

  • Benchmark against other practices for Pay-for-Performance attestation
  • Improve collaboration by connecting well with inside and outside systems
  • Enhance productivity with easy-to-learn functionality
  • Reduce administrative costs 
  • Promote peer connections through an independently managed network of colleagues - Centricity Healthcare User Group (CHUG)



iSALUS EHR by iSALUS Healthcare

The New Path to freedom. usability. customization. flexibility. automation. happiness. freedom.freedom.

Outdated EHR's are hand-cuffing providers with inflexible, constraining and complicated interfaces. Come see how iSALUS gives you the Freedom to Practice Medicine Your Way. But don't take our word for it. Check out our Demo Center or try a Free 30 Day Trial to see iSALUS in action.

Electronic Health Record Features

See how medications impact your patient health with iSALUS' Award Winning Vitals Analysis Screen.

A picture is worth a thousand charts. Now you can get to your child's soccer game on time without worry. With features like the Patient Timeline that displays a patient's entire clinical history in a single screen, you don't have to be chained to the office.



PrognoCIS by PrognoCIS

Selecting an EHR Solution

In today’s fast-paced healthcare environment, you and your staff need to be able to capture, retrieve, process and act upon many types of data quickly throughout the day – and you need to do it easily and in a fashion that’s comfortable for you.

You also want peace of mind knowing that your EHR system is still working in the background, even while you have some well-deserved rest. The ideal system would be constantly gathering data from laboratories, other physicians, and staff; categorizing data; and creating appropriate alerts to keep you focused and on-track.

Store and capture patient data quickly, securely and intuitively. With PrognoCIS, you and your staff can easily document patient data using multiple data entry methods such as point & click, voice recognition and handwriting recognition.

Once data is contained within the EHR, PrognoCIS allows for lightning-fast retrieval using an intuitive search functionality that allows you to search across your entire patient database based on specific requests. No more hunting for missing charts.

PrognoCIS EHR Features

  1. Store and capture patient data quickly, securely and intuitively. With PrognoCIS, you and your staff can easily document patient data using multiple data entry methods such as point & click, voice recognition and handwriting recognition. Once data is contained within the EHR, Prognocis allows for lightning-fast retrieval using an intuitive search functionality that allows you to search across your entire patient database based on specific requests. No more hunting for missing charts.
  2. Alert staff about patient health info, and decrease your liability. Keep staff aware of patient health maintenance, allergies, drug-drug interactions and more with frequent, timely updates, EHR notifications and alerts.
  3. Communicate seamlessly with other medical facilities. Whether you need to share data with a laboratory, another physician or a pharmacy, PrognoCIS EHR makes it possible. We support multiple interfaces for the purpose of improved inter-office communication, collaboration, and overall patient care.
  4. Practice more efficient billing. Each complaint within PrognoCIS has ICD codes assigned to it, making billing easier. Our software also enables you to confidently charge the appropriate level of service based on your encounter using our built-in E&M coding. Additionally, encounters are quickly converted to billable EDI and paper claims for fast reimbursements.
  5. The latest technologies for your practice. PrognoCIS works with a variety of devices, including desktop computers, laptops, tablets and even smartphones.
  6. Our cloud-based technology allows for easy access over the Internet using a standard web browser.

Office Practicum by Office Practicum

An EHR That Thinks Like You Do

Office Practicum was developed and designed by pediatricians, so our EHR thinks like you do. We understand the unique needs of the patients you treat, so we built our custom features, reports, and templates so you can treat children like children, not “little adults”.

Office Practicum provides a fully functional, Meaningful Use compliant EHR solution that offers:

  • VacLogic™ immunization forecasting to keep your patients up-to-date on vaccines, while alerting you to those who are not
  • Integrated AAP online resources
  • Pediatric developmental assessments, surveys, and disease-specific action plans
  • Electronic school and camp forms
  • Over 175 pediatric-specific ‘sick visit’ templates
  • Preventive exam templates
  • Multiple growth chart options including Down’s Syndrome and preemie specific growth curves

2014 WRS Health by WRSHealth

WRS Health, formerly Waiting Room Solutions, is the leading web-based provider of fully integrated EMR and Practice Management software solutions for over 32 medical specialties. In 2013, WRS Health was awarded the Surescripts White Coat of Quality Award for e-Prescribing Best Practices for the third year in a row. WRS Health seamlessly integrates all of the clinical and business functions required for healthcare providers, including: Electronic Medical Records, Revenue Cycle Management, Personal Health Records, electronic prescribing (eRx), scheduling, website creation and content management, messaging, fax, order tracking, and billing — all at an affordable price. WRS Health is a Surescripts® Solution Provider for its web-based Electronic Medical Record (EMR) and Practice Management System (PM) V4.0. The EMR and PM V4.0 is Surescripts® certified for prescription routing messaging. It has been designed and built by successful medical professionals, who leveraged their expertise to help other healthcare providers with similar issues. More information on WRS Health can be found at, or by calling 1-866-WRS-4EMR.


Kareo by Kareo

Take the worries out of adopting an EHR with Kareo. Our free, full-featured EHR was designed by a practicing physician to fit the way you think and work. Kareo EHR is 2014 Edition Certified for Meaningful Use Stages 1 & 2. Built for the iPad and the Web, it gives you great flexibility and the freedom to stay connected with your patient during an exam.

With a powerful knowledge base to draw from, integration with third parties for prescription and lab orders, and intuitive note-taking capabilities, it actually can help you improve patient care. Kareo EHR is built for YOU – not just MU (although it’s ONC-ACB Certified). And since it’s free, what’s the risk?

Drummond Certified for Meaningful UseBlack Book Ranks Kareo #1 Integrated Ambulatory EHR

2014 Top 50 EHRs by Medical Economic

Mobile by design

Kareo EHR makes it easy to get out from behind the computer and engage with your patients. It works beautifully on an iPad, iPad mini, or iPhone (which fits perfectly in your coat pocket, by the way). And because it was designed to be mobile from the get-go, everything is intuitive with simple, tap and swipe, pick lists, templates and even voice recognition built in. Plus, you can transition seamlessly between the mobile and web versions so you can work efficiently when and where you want.

Intelligent and intuitive

Building notes and managing patient interactions is easy with Kareo EHR. You always have one-click access to the patient chart with medication, allergy alerts and problem lists clearly in view. We’ve included shortcuts for 120 of the top primary care conditions, templates you can customize for your own practice. Plus, it’s built on industry-leading knowledge bases to ensure you have fast access to clinical information you can trust. Having something designed by a doctor for doctors makes a difference.

No really, it’s free

Why would we give our EHR away? One simple reason: we want to earn your business. There are no strings attached, no ads included, and no worries of your information being sold to third parties. We just want to show you what Kareo can do for your practice on the clinical side so you might consider our Kareo Practice Management or Kareo Billing Service in the future. It really is that simple.

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Buyer’s Guide for Medical EHR/EMR Software

Introduction to Medical EHR/EMR Software

Because of the HITECH Act of 2009, common EHR tools like Computerized Physician Order Entry (CPOE), Patient Portals, and Clinical Decision Support (CDS) are now being used by many office-based physicians not only in the US but also in many parts of the world. The current state of the Electronic Health Records (EHR) industry is good. EHR adoption among healthcare organizations continues to increase considering that healthcare IT and government regulations are working hand-in-hand to improve the healthcare system. The “meaningful use” regulation, for example, requires healthcare providers to show that they are “meaningfully using” their EHR certified technology. While there is still an ongoing debate over the use of paper-based medical records and the use of medical EHR, what is clear today is that the healthcare system in the US and across the globe is improving because of the continuous innovations in medical software technology.

Designed to accurately capture the state of the patient at all times, Electronic Health Records (EHRs) and Electronic Medical Records (EMRs) are systems that require not only a significant amount of investment but also a strong determination to embrace the newer advances in technology and somehow leave behind the traditional methodologies in the practice of medicine. With the help of this Buyer’s Guide, medical practitioners working in outpatient care, inpatient care, solo practices, enterprise groups, primary care, and other medical institutions will be guided in choosing the right EHR/EMR software solution that will address both their patients’ needs and their organization’s requirements. We believe that by having a full understanding of the medical system you are currently using or about to use, there is no reason for your healthcare organization to not achieve its medical mission to society.

In this Buyer’s Guide, the topics for discussion, which we believe will enhance your knowledge and understanding of EHR/EMR, are the following:

  • What is Medical EHR/EMR Software?
  • History of Medical EHR/EMR Software
  • Types of Medical EHR/EMR Software Applications
  • What Common Problems Does Medical EHR/EMR Software Solve?
  • Key Medical EHR/EMR Software Features
  • Selecting the Right Medical EHR/EMR Software Tool
  • Benefits of Medical EHR/EMR Software
  • Pricing
  • Market Trends

What is Medical EHR/EMR Software?

The main difference between EHR and EMR is that Electronic Health Records (EHRs) can do all the things that the Electronic Medical Records (EMRs) can. So for the rest of this article, we will be using “EHR” to refer to the medical system that encompasses all aspects of the electronic records of patients.

Over the years, the definition of EHR has become wider in scope. This is probably because of the existence of different healthcare groups with various medical specialties that are using this system. To the majority of healthcare organizations, EHR is simply a digital version of the paper forms in the doctor’s office. It contains the medical and treatment history of the patients in a single medical practice. But for medical practitioners who have been in their chosen medical profession for quite a number of years, EHR is more than a digital record. Most EHRs today are designed and developed to reach out beyond the healthcare organization. An EHR is a comprehensive collection of patient medical records, which is built to share information across different healthcare settings.

History of Medical EHR/EMR Software

It was in the 1960s that the innovation of storing the patient’s information electronically was conceptualized. Hospitals in some parts of the US were the early users of EHR systems, which were actually called EMRs at that time. From the 1960s to 1980s, more information and functionalities, including electronic diagnostic and treatment plans, were added to EMRs (thus becoming EHRs). During those decades, the development of EHR systems also started at different academic and research institutes. EMR, EHR, and Personal Health Records (PHR) were also used interchangeably across organizations during those periods of development.

A company known as Lockheed was the pioneer in the development of software for patients. Using large-scale IBM mainframe computers, Lockheed systems were dominantly used in hospitals during the 1970s. Following this were attempts by many companies to develop better EHR systems, which all happened during the 1980s. However, many of those attempts failed. The introduction of large-scale communication networks and client-server technologies during the 1990s started a brand new era in medical software technology. Companies like Cerner and EPIC began to showcase their expertise in software development by introducing new technological designs and rebuilding the old EHR systems. Many companies followed the same path, and the 1990s became the business decade for EHR systems. The market for EHR software solutions was still slow at the turn of the millennium. A report revealed that, as of 2006, only about 10% of hospitals in the US were using a fully integrated EHR system.

Types of Medical EHR/EMR Software Applications

With these various brands of EHR software floating around in the market today, there are only two main segments of EHR solutions where most healthcare organizations are launching their investments. These are the Cloud-based and the On-premises EHR solutions. Let’s do an in-depth analysis of these two prevailing systems.


In this type of EHR, the system is hosted by the vendor. Software, hardware, and other services for the implementation of EHR are generally provided by the solution provider. This type of solution is usually offered for a monthly subscription fee. Among the benefits that you can get from investing in this type of solution are the lower upfront costs, the rapid implementation, and the fact that the IT team is no longer required to handle the year-round operation and maintenance. The growing popularity of Software-as-a-Service (SaaS), a cloud-based EHR, has led many healthcare organizations in the past three years to adopt the cloud-based software technology.


Also known as a server-based software solution, on-premises EHR allows a wider range of customization compared to the cloud-based type. However, because of this range of features that offer customization, scalability, and robustness, the on-premises type is generally more expensive. It requires the purchasing of software licenses and hardware such as network servers and workstations. It also requires the implementing of the solution with the help of implementation specialists or consultants, and the conducting of training among users of the system. Aside from having greater opportunities for customization, other benefits of on-premises EHR are interoperability and more robust support from vendors.

What Common Problems Does Medical EHR/EMR Software Solve?

At present, it is indeed a reality that many healthcare providers are still reluctant to use EHR systems to their full extent. Surveys show that user adoption of EHR software technology still remains slow over the past two years. Even if the 2014 Meaningful Use of certified EHR regulations have been convincing many medical practitioners to adopt EHR (mainly because of the financial incentives involved and the avoidance of penalties), there are still other issues and challenges that solution providers need to address in their solutions. These are:

  • Lack of Standards for EHR systems
  • Unknown Cost and Return on Investment (ROI)
  • Difficulty in Operating
  • Significant Changes in Clinic Processes
  • Lack of Trust and Safety

Key Medical EHR/EMR Software Features

There are sets of international standards for the transfer of clinical and administrative data between hospital information systems that are helping the entire medical industry in a variety of ways. It is popularly known as the Health Level 7 (HL7). It attempts to define the minimum functions that EHR should perform to help physicians practice their medical profession. According to the HL7 International website, HL7 is a project “dedicated to providing a comprehensive framework and related standards for the exchange, integration, sharing, and retrieval of electronic health information that supports clinical practice and the management, delivery and evaluation of health services”.

Because of the HL7 project that started in 1987, many solution providers today are already bringing advanced and sophisticated features with their offered EHR solutions. What we are about to list below are features and functions of EHR software solutions based on the HL7 standards. We highly recommend that you get into the details of each of these features during your EHR software selection process:

  • Identify and maintain a patient record
  • Manage patient demographics
  • Manage problem lists
  • Manage medication lists
  • Manage patient history
  • Manage clinical documents and notes
  • Capture external clinical documents
  • Present care plans, guidelines, and protocols
  • Manage guidelines, protocols, and patient-specific care plans
  • Generate and record patient-specific instructions
  • Place patient care orders
  • Order diagnostic tests
  • Manage order sets
  • Manage results
  • Manage consents and authorizations
  • Support for standard assessments
  • Support for standard care plans, guidelines, and protocols
  • Support for drug interaction checking
  • Patient specific dosing and warnings
  • Support for accurate specimen collection
  • Present alerts for preventive services and wellness
  • Notifications and reminders for preventive services and wellness
  • Support for monitoring response to notifications regarding an individual patient's health, including appropriate follow-up notifications
  • Clinical task assignment and routing
  • Clinical task linking
  • Clinical task tracking
  • Clinical task timeliness tracking
  • Inter-provider communication
  • Pharmacy communication
  • Provider and patient or family communication
  • Patient, family, and care giver education
  • Entity Authentication
  • Entity Authorization
  • Secure Data Exchange
  • Enforcement of Confidentiality
  • Data Retention, Availability, and Destruction
  • Workflow Management
  • Provider demographics
  • Patient demographics
  • Patient's residence for the provision and administration of services
  • De-identified data request management
  • Scheduling
  • Report generation
  • Health record output
  • Specialized views
  • Rules-driven clinical coding assistance
  • Rules-driven financial and administrative coding assistance
  • Service authorizations
  • Support of service requests and claims
  • Claims and encounter reports for reimbursement
  • Manage Practitioner/Patient relationships

Selecting the Right Medical EHR/EMR Software Tool

At this point in time, many physicians could still be thinking about the right EHR solution that they should implement. Many software experts will also agree that even with the range of features and benefits available in many EHR solutions today, many physicians are still encountering difficulties and confusion when evaluating EHR systems. There are more mature physicians who want to go paperless but they are worried about the IT aspects of the implementation process. On the other hand, young physicians, because they were born in the digital age, generally have a better understanding of how to lay down the IT foundation for the EHR system of their choice. However, they are still uncertain if this particular solution can really serve its purpose for their organization in the long run. To alleviate this confusion, allow us share with you these proven and effective guidelines relating to functionality, cost, and level of implementation for choosing the right EHR solution:

  • Clearly define your organization’s specific needs.
  • Choose an EHR system that will function appropriately for your practice.
  • Analyze how the new software technology will interface with key systems that you are currently using.
  • Discover how the data will populate in the new system.
  • Find out from the provider if you will have the opportunity to test the software before you make the actual purchase.
  • Conduct an investigation about the vendor’s track record in providing information technology services to physician practices.
  • Ensure that all of your costs are understood and documented.
  • Verify with the vendor who will implement the system.
  • Confirm with the provider who will train you in the new technology.
  • Verify from the provider that you will receive upgrades, customer service, and new services training.
  • Clarify from the vendor agreement about who is eligible to access your data.
  • Check on where your medical data will reside.
  • Confirm the type of license you can choose.
  • Find out about the support and maintenance in case the system fails.
  • Double-check to determine if there will be a product or service warranty included as well as the included scope and coverage.

Benefits of Medical EHR/EMR Software

Provided that the EHR system will be implemented properly, your entire healthcare organization can fully benefit from using this medical system. These benefits of a fully functional EHR system are as follows:

  • Better clinic information and accessibility
  • Patient safety because of clear and legible chart information
  • Better patient care due to availability of thorough clinical information
  • Improved accessibility to patient records
  • Improved communication between provider and clinical departments
  • Improved communication among healthcare facilities
  • Reduced transcription cost and lower number of chart pulls
  • Improved clinical decision-making through Clinical Decision Support (CDS) functions
  • Efficiency and financial savings due to the elimination of paper-based charts and the cost of chart storage and retrieval


In general, the pricing of EHR software primarily depends on the size of the practice and the deployment method preferred. Here are the pricing models that buyers like you will more likely encounter in the marketplace today:

Pay per Provider / User

Cloud-based solutions usually have this pricing model. This typically includes a monthly fee per provider or medical practitioner. The price ranges from $100 to $1000 per provider per month depending on the features included.

License Fee

On-premises solutions usually have this pricing model. The client will have to pay for the software license with the addition of implementation and training costs. The price of enterprise-level EHR ranges from $1,000 to $25,000 per year for the software license alone. Implementation and training costs are often in the same price range as the licensing cost.

Market Trends

The EHR market today is estimated to be around $6 billion. A recent report from the Center for Disease Control and Prevention stated that about 80% of office-based physicians have adopted EHR systems since the implementation of the HITECH Act of 2009. The US federal government has already spent $24 billion on EHR incentive programs as of June 2014.  Apart from the HITECH Act of 2009, here are the current trends in the EHR software market that you need to know as a buyer and future owner of EHR.

The Software-as-a-Service (SaaS) market for EHR is growing and will continue to expand over the next three to five years. Features such as data security and encryption, server reliability, and data backup make cloud-based EHR attractive to various organizations with small and mid-sized practices. These are also indications that big data and cloud computing play a vital role in patient care.

Mobile apps for medical professionals are on the rise. Healthcare providers are starting to adopt mobile devices that support EHR apps. Today, we are already seeing apps that can monitor many aspects of patients’ health such as apps for counting calories and measuring heart rate. In the near future, apps will be designed and developed to monitor more serious medical conditions. According to software analysts, we can expect to see more iPhones, iPads, and Android devices in the hands of many medical practitioners, which they will be using to accomplish their jobs in the workplace or even at home. There are also clear signs that the Bring Your Own Device (BYOD) movement is already happening in the medical industry.

Obviously, there is a rising demand for better healthcare systems, and thousands of solution providers are here to deal with this. It’s about time, as well, for you to start reviewing your EHR system requirements and invest in a solution that would certainly help your organization in the long run.