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InfoVista

Vendor Information

Background

InfoVista helps fixed, mobile and broadband communications service providers (CSPs) and IT-intensive enterprises improve the customer experience, reduce customer churn and deliver differentiated services, while improving the capital efficiency of their infrastructure. The real-time network and customer intelligence we gather from today’s information-rich networks enables them to assure service quality, manage network performance, optimize network configurations, and plan the technology upgrades required to handle future network and service demand.

Plan

Our mobile network planning products enable mobile operators to map out the evolution of their RAN and backhaul networks in ways that maximize network performance while reducing network costs. Through a relentless focus on accuracy and innovation since the early days of mobile telecommunications in the late 1980s, we are proud that more than two billion subscribers across 120 countries are using mobile networks planned by operators leveraging our Mentum Planet, Mentum Ellipse and Mentum Fusion software.

Today, these trusted network planning and engineering solutions are also the most technologically advanced on the market. They offer full support for all radio technologies including LTE and LTE-Advanced as well as heterogeneous networks. As a result, InfoVista is uniquely positioned to help mobile operators overcome the challenges associated with growing mobile data demand, while minimizing their network costs.

Operate

Our interoperable network, service and application performance management products collect, process and correlate large volumes of heterogeneous performance data in real time from the network, and transform it into actionable network intelligence to ensure a high quality of service and quality of experience.

Through our real-time network visibility platform, our customers can manage their network, service and application performance, control and plan capacity build-outs, and troubleshoot and resolve network issues before they impact their customers. With more than 80% of the world’s tier 1 CSPs relying on InfoVista’s network performance management and application performance management products, we understand the operational challenges associated with the management of the most sophisticated networks, including those that contain hundreds of thousands of network elements in multiple domains – from the IP core to the edge/access network, with complete technology and multi-vendor coverage.

Optimize

Our core and mobile network optimization products enable operators to increase their operational efficiency through the automation of their network optimization tasks. With full support for multi-domain (access and backhaul), multi-vendor and multi-technology networks, InfoVista’s network optimization products can help CSPs better leverage their existing network assets and ensure that the growth in data demand will not be immediately associated with a degradation in service quality.

And with our customer-centric network optimization products that leverage network information alongside with subscriber insights, we enable mobile operators to troubleshoot QoS problems smarter and faster across all radio access network technologies, in order to cost-effectively deliver a consistent, high-quality mobile user experience.

Monetize

Our industry leading, web 2.0 portal interface demonstrates the proof-point of CSPs’ high-performing VPN, Internet and cloud services, to drive customer acquisition in the highly competitive business services market.

Products

 

InfoVista Vista360 by InfoVista

On-demand, Actionable Intelligence for Network Performance and Application Performance Management

InfoVista's powerful and innovative Web 2.0 application, provides a flexible, easy-to-use, self-service network performance and application performance dashboard that enables decision makers to access the data they need, how and when they want it, in order to take effective and decisive action. Vista360 sits across any of InfoVista’s network, server and application reporting solutions and leverages InfoVista’s powerful service assurance technology platform. The solution meets InfoVista customers’ demand for personalized and actionable real-time data while helping them to operationally simplify the use of network performance, service performance and application performance information from InfoVista’s VistaInsight® for Networks and 5View™ Service Data Manager solutions.

Vista360 enables service providers to empower their operation team with the ability to create and modify their own network performance and application performance dashboards for monitoring, analyzing and troubleshooting services which complements traditional and reactive fault-based approach. With Vista360’s combined flexibility and ease-of-use, operations engineers are able to create their own view of the service and its three dimensions—usage, infrastructure and end-to-end performance—delivering visualization of the service.

By being application aware, Vista360™ enables operations engineers to understand not only the visualization of relationships between infrastructure components but also how the services are being used by the application, including the application’s performance. This visibility is critical when providing application aware services.

 

InfoVista 5View Service Data Manager by InfoVista

Carrier-Class Service Usage Analysis and Application Performance Monitoring

5View™ Service Data Manager provides the robust, carrier-class application performance management platform and feature set offering service providers and large enterprises real-time performance and usage visibility and analysis for a variety of service types. Service Data Manager takes the large volumes of data collected by various sources, such as the multi-tenant 5View NetFlow SP appliance or the 5View Applications appliance, and processes, aggregates, stores and then presents the customer-specific data on a common platform. Architected as a scalable platform, 5View SDM’s data collection/reporting engine is designed to process the massive volumes of real-time data generated by thousands of flow and application measurement sources found in today’s global enterprises.

By merging application response metrics and flow data into a unified view, 5View SDM allows network and application delivery teams to effectively and collaboratively troubleshoot and manage end-to-end application performance. 5View SDM increases visibility across the entire application delivery chain, providing transactional metrics on an application-by-application basis, and presents real-time flow data to quickly determine the source of degraded performance.

5View SDM’s multi-tenant capabilities, securely segregates each customer’s performance data, allowing Communications Service Providers (CSPs) to rapidly deliver application visibility reporting services to their customers on an individualized basis. Providing a customizable, customer-facing portal, 5View SDM enables CSPs to augment their existing business service VPN portfolios with L2/L3 VPN SLA reporting.