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Vendor Information


Strength, Stability, & TrustReliable service since 2003


At we're 100% focused on creating and offering the most cost effective, best of breed service management software solutions. Our company has been producing Software-as-a-Service (SaaS) solutions for customers across the globe since 2003. Today we're the most experienced service desk provider in the SaaS market.

Our aim is to provide a service desk solution that is competitively priced and helps you improve service while reducing your costs. The flexibility and scalability of our service desk software is reflected in a diverse customer base, including public sector organizations, large businesses and independent service companies.



Vivantio Pro by Vivantio

Vivantio Pro Service Management SoftwareIdeal for medium-sized service desks and ITIL implementations

Vivantio Pro Edition is ideal for medium-sized service desks and ITIL implementations. Its built-in automation and organization leave you more time to focus on crucial tasks like business planning and management. No more ‘fire-fighting’.

All the key ITIL processes are supported including incident, problem, change and service management, plus you’ll find a surprising range of advanced features all included as standard. The graphical workflow designer, built-in integration with Active Directory, asset management/network discovery tools and self-help and knowledge base capabilities are all completely configurable with just a few clicks, or by drag-and-drop.