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InfoVista 5View Service Data Manager

by InfoVista

Product Information  

InfoVista 5View Service Data Manager

Category: Network Performance Monitoring

Product Description

Carrier-Class Service Usage Analysis and Application Performance Monitoring

5View™ Service Data Manager provides the robust, carrier-class application performance management platform and feature set offering service providers and large enterprises real-time performance and usage visibility and analysis for a variety of service types. Service Data Manager takes the large volumes of data collected by various sources, such as the multi-tenant 5View NetFlow SP appliance or the 5View Applications appliance, and processes, aggregates, stores and then presents the customer-specific data on a common platform. Architected as a scalable platform, 5View SDM’s data collection/reporting engine is designed to process the massive volumes of real-time data generated by thousands of flow and application measurement sources found in today’s global enterprises.

By merging application response metrics and flow data into a unified view, 5View SDM allows network and application delivery teams to effectively and collaboratively troubleshoot and manage end-to-end application performance. 5View SDM increases visibility across the entire application delivery chain, providing transactional metrics on an application-by-application basis, and presents real-time flow data to quickly determine the source of degraded performance.

5View SDM’s multi-tenant capabilities, securely segregates each customer’s performance data, allowing Communications Service Providers (CSPs) to rapidly deliver application visibility reporting services to their customers on an individualized basis. Providing a customizable, customer-facing portal, 5View SDM enables CSPs to augment their existing business service VPN portfolios with L2/L3 VPN SLA reporting.

Vendor Information


InfoVista helps fixed, mobile and broadband communications service providers (CSPs) and IT-intensive enterprises improve the customer experience, reduce customer churn and deliver differentiated services, while improving the capital efficiency of their infrastructure. The real-time network and customer intelligence we gather from today’s information-rich networks enables them to assure service quality, manage network performance, optimize network configurations, and plan the technology upgrades required to handle future network and service demand.


Our mobile network planning products enable mobile operators to map out the evolution of their RAN and backhaul networks in ways that maximize network performance while reducing network costs. Through a relentless focus on accuracy and innovation since the early days of mobile telecommunications in the late 1980s, we are proud that more than two billion subscribers across 120 countries are using mobile networks planned by operators leveraging our Mentum Planet, Mentum Ellipse and Mentum Fusion software.

Today, these trusted network planning and engineering solutions are also the most technologically advanced on the market. They offer full support for all radio technologies including LTE and LTE-Advanced as well as heterogeneous networks. As a result, InfoVista is uniquely positioned to help mobile operators overcome the challenges associated with growing mobile data demand, while minimizing their network costs.


Our interoperable network, service and application performance management products collect, process and correlate large volumes of heterogeneous performance data in real time from the network, and transform it into actionable network intelligence to ensure a high quality of service and quality of experience.

Through our real-time network visibility platform, our customers can manage their network, service and application performance, control and plan capacity build-outs, and troubleshoot and resolve network issues before they impact their customers. With more than 80% of the world’s tier 1 CSPs relying on InfoVista’s network performance management and application performance management products, we understand the operational challenges associated with the management of the most sophisticated networks, including those that contain hundreds of thousands of network elements in multiple domains – from the IP core to the edge/access network, with complete technology and multi-vendor coverage.


Our core and mobile network optimization products enable operators to increase their operational efficiency through the automation of their network optimization tasks. With full support for multi-domain (access and backhaul), multi-vendor and multi-technology networks, InfoVista’s network optimization products can help CSPs better leverage their existing network assets and ensure that the growth in data demand will not be immediately associated with a degradation in service quality.

And with our customer-centric network optimization products that leverage network information alongside with subscriber insights, we enable mobile operators to troubleshoot QoS problems smarter and faster across all radio access network technologies, in order to cost-effectively deliver a consistent, high-quality mobile user experience.


Our industry leading, web 2.0 portal interface demonstrates the proof-point of CSPs’ high-performing VPN, Internet and cloud services, to drive customer acquisition in the highly competitive business services market.