Bpm’online CRM is a fully integrated CRM suite comprised of Marketing, Sales and Customer service applications designed to connect the dots between marketing, sales and customer service, efficiently managing the complete customer journey – from lead to order, and to ongoing account maintenance.
Unique features of bpm’online CRM solutions:
Out-of-the-box best practice Processes
Bpm’online products include a set of best practice processes for marketing, sales and customer service. Ready-to-go processes guide users through the most effective actions and make it easy for clients to jump start using the system, bringing industry best practices to their work.
A complete view of the customer journey
Bpm’online delivers end-to-end processes to manage the complete customer journey – from lead to order and continued account maintenance. Connecting the dots between marketing, sales and customer service allows companies to effectively manage every stage of their customers’ interactions.
Engaging interface that users love!
Bpm’online applications have an engaging interface and a social look and feel, which makes working with the software easy and ensures an increase in overall user adoption rates. The system provides a consistent user experience no matter what device you use: phone, tablet, desktop or laptop.
Bpm’online products are backed by a robust business process management platform based on BPMN standards. Working with business processes in bpm’online is easy - no need to be a technology specialist and there is no coding. The built-in visual process designer allows users to easily modify any pre-set processes or build new ones tuning the logic of bpm’online application to their business needs.
bpm, business process management, business process automation
Schneider Electric, Heinz, Bayer, OMD
Bpm’online is a premium vendor of process-driven cloud based software for marketing, sales and service automation. The beauty and core value of bpm’online products are the out-of-the-box processes that guide users through the most effective actions to accelerate results. Users love bpm'online's engaging interface with its social look and feel, free from redundant information that keeps them focused on what's relevant.